Legal

Terms of Service

Last updated:

Contents
  1. Acceptance of Terms
  2. Description of Service
  3. Accounts & Authentication
  4. Acceptable Use
  5. Payments & Billing
  6. Your Data
  7. Intellectual Property
  8. Disclaimers
  9. Limitation of Liability
  10. Termination
  11. Changes to Terms
  12. Contact Us

1. Acceptance of Terms

By accessing or using Agentic OS ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and Agentic OS. Your continued use of the Service following any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

Agentic OS provides an AI-powered shipping agent that enables users to:

The Service integrates with third-party providers including USPS, UPS, Stripe for payment processing, and Claude AI for language understanding. We are not responsible for any downtime, errors, or changes to these third-party services.

3. Accounts & Authentication

To use the Service, you must sign in via an approved identity provider (Google, Microsoft, or Apple). You are responsible for:

You may not create accounts on behalf of others without their explicit consent. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

We reserve the right to refuse service, cancel orders, or suspend accounts for any violations of this section.

5. Payments & Billing

Shipping labels are purchased on a per-shipment basis. All payments are processed securely by Stripe. By completing a purchase you agree to Stripe's Terms of Service in addition to these Terms.

Refunds: If a label cannot be generated after successful payment, we will initiate an automatic refund to your original payment method within 5–10 business days. We do not offer refunds for successfully generated labels unless the label was produced in error due to a verified system fault.

Pricing: Rates are fetched live from carrier APIs and are subject to change. The price displayed at checkout is the final price you will be charged.

6. Your Data

Your shipping data, address book entries, and session history are stored securely and are only accessible by you. We do not sell your personal data to third parties. See our Privacy Policy for full details on how we collect, use, and protect your information.

You may request deletion of your account and all associated data at any time by contacting us at the address below.

7. Intellectual Property

All content, software, and technology comprising the Service — including the Agentic OS name, logo, and AI agent architecture — are the exclusive property of Agentic OS and its licensors.

You retain ownership of any data you submit (addresses, package details, etc.) and grant us a limited license to process that data solely to provide the Service.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

You are responsible for verifying all shipment details before purchasing a label.

9. Limitation of Liability

To the maximum extent permitted by law, Agentic OS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of profits, data, or goodwill.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 90 days preceding the claim.

10. Termination

You may stop using the Service at any time. We reserve the right to suspend or terminate your access with or without notice if we reasonably believe you have violated these Terms or applicable law.

Upon termination, provisions that by their nature should survive (including intellectual property, disclaimers, and liability limitations) will continue to apply.

11. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated via the Service or by email. Your continued use after changes take effect constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: