We collect only the information needed to provide you with a great shipping experience. We do not sell your personal data. Your shipping data is private and accessible only to you.
This Privacy Policy describes how Agentic OS ("we", "us", or "our") collects, uses, and protects information about you when you use our AI-powered shipping agent ("the Service"). By using the Service, you agree to the collection and use of information as described in this policy.
We collect information in the following categories:
| Category | Examples | Source |
|---|---|---|
| Account information | Name, email address, profile picture | Your identity provider (Google, Microsoft, Apple) |
| Shipment data | Sender & recipient names, addresses, package dimensions, weight | Entered by you during shipping sessions |
| Contact information | Email addresses and phone numbers for sender/recipient | Entered by you; saved to your address book |
| Payment data | Transaction IDs, amounts, payment status | Stripe (we never store full card details) |
| Usage data | Session history, AI token counts, interaction logs | Automatically collected as you use the Service |
| Feedback | Thumbs up/down ratings, correction signals | Provided by you voluntarily |
We do not collect precise geolocation, device fingerprints, or behavioral tracking data beyond what is necessary to operate the Service.
We use the information we collect to:
We do not use your data to train general AI models, serve advertising, or share with data brokers.
We share your information only in the following circumstances:
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We retain your data for as long as your account is active or as needed to provide the Service. Specifically:
You may request earlier deletion of any data by contacting us (see Section 11).
We implement industry-standard security measures to protect your information:
While we strive to protect your data, no method of transmission over the internet is 100% secure. Please contact us immediately if you suspect any unauthorized access to your account.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at the address in Section 11. We will respond within 30 days.
The Service uses browser localStorage (not cookies) to store your authentication token. This token:
We do not use tracking cookies, analytics cookies, or advertising cookies.
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
We may update this Privacy Policy periodically. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the Service or by email. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We take privacy concerns seriously and will respond to your inquiry within 30 days.